These Terms of Service govern your use of the Web Pinnacles website and the engagement of our digital marketing services. Please read them carefully before booking a consultation or entering into a service agreement.
Web Pinnacles (“we,” “our,” or “us”) operates webpinnacles.com and provides digital marketing services including Paid Advertising, Local SEO, Funnels & CRM, Conversion Rate Optimization, and Appointment Setting. These Terms of Service (“Terms”) apply to all visitors, users, and clients.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and do not enter into a service agreement with us.
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Web Pinnacles provides the following digital marketing services to home service contractors across the USA:
The specific scope of work, deliverables, timelines, and fees for each client engagement are defined in a separate Service Agreement or Statement of Work (“SOW”) provided at onboarding. These Terms apply in conjunction with that agreement. In the event of a conflict, the signed Service Agreement takes precedence.
Web Pinnacles operates a 15-client capacity model as a deliberate quality commitment. Acceptance as a client is at our sole discretion following a discovery call and mutual agreement. We reserve the right to decline any engagement that falls outside our service expertise or capacity.
A successful engagement requires active cooperation from both parties. As a client, you agree to the following obligations:
Provide timely access to advertising accounts, Google Business Profile, website, CRM, and analytics platforms required to deliver the agreed services.
Supply accurate, complete, and up-to-date information about your business, service area, target customer, and any regulatory requirements that apply to your trade.
Respond to requests for approvals, feedback, or information within 48 business hours. Delays in client responses may affect campaign launch timelines and results.
Maintain the agreed minimum advertising budget directly with the relevant ad platforms (Google Ads, Meta, etc.). Ad spend is paid directly to platforms and is separate from management fees.
Ensure your business operates lawfully in all jurisdictions where we run campaigns. You are solely responsible for compliance with trade licensing, consumer protection, and advertising standards applicable to your industry.
Follow up promptly on leads delivered through your CRM or appointment system. Web Pinnacles is not responsible for revenue outcomes resulting from failure to contact or convert delivered leads.
Service fees are invoiced monthly in advance unless otherwise stated in your Service Agreement. All fees are in USD. Invoices are due within 7 calendar days of the invoice date. Specific pricing is confirmed in writing prior to onboarding.
Invoices not paid within 14 days of the due date may result in suspension of active campaigns and services. Web Pinnacles reserves the right to charge a late payment fee of 1.5% per month on overdue balances. Suspended campaigns will resume within 3 business days of payment receipt.
Advertising spend paid to Google, Meta, TikTok, or other platforms is entirely separate from Web Pinnacles management fees. You are billed directly by those platforms. Web Pinnacles does not mark up ad spend and holds no funds on your behalf unless explicitly stated in your Service Agreement.
Due to the nature of digital marketing services — which involve immediate labour, platform configuration, and strategic work — fees paid are non-refundable unless otherwise agreed in writing. If you are unsatisfied with our services, please contact us at hello@webpinnacles.com to discuss a resolution before initiating any dispute.
We are committed to transparency about what we deliver and what we cannot guarantee.
The Web Pinnacles name, logo, the Booked-Job Pipeline™ framework, all website content, methodologies, templates, strategies, reports, and proprietary systems are the exclusive intellectual property of Web Pinnacles. You may not copy, reproduce, or distribute any of these materials without prior written consent.
Upon receipt of full payment, custom deliverables created exclusively for you — including landing pages, ad creatives, and funnel builds — become your property. Campaign data, reporting dashboards, and account structures within your owned advertising accounts are yours upon termination. Generic templates, frameworks, and methodology documentation remain the property of Web Pinnacles.
By working with Web Pinnacles, you grant us permission to reference your campaign results (in anonymized or attributed form, depending on your preference) in case studies, website content, and marketing materials. We will always seek your explicit approval before using your business name or logo publicly. You may withdraw this permission at any time in writing.
Where no fixed-term contract is in place, either party may terminate the engagement with 30 days’ written notice. Notice must be sent to hello@webpinnacles.com. Services continue at full capacity through the notice period and any outstanding invoices remain payable.
Web Pinnacles reserves the right to terminate any engagement immediately and without notice if the client: (a) fails to pay two or more consecutive invoices, (b) provides false or misleading information, (c) engages in conduct that violates advertising platform policies or applicable law, or (d) acts in a manner that is abusive or threatening toward our team.
Upon termination, we will: transfer administrative access to all client-owned advertising accounts and platforms; provide a final campaign performance report; remove our team members’ access from all client accounts within 5 business days. Campaign data and creative assets belonging to you will be delivered within 10 business days of the termination date.
To the maximum extent permitted by law, Web Pinnacles’ total liability to you for any claim arising out of or relating to these Terms or any service agreement shall not exceed the total fees paid by you to Web Pinnacles in the 3 months immediately preceding the claim.
Web Pinnacles shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of revenue, loss of profits, loss of business opportunity, loss of data, or reputational harm — even if we have been advised of the possibility of such damages.
Web Pinnacles is not responsible for outages, policy changes, account suspensions, or data losses caused by third-party platforms including Google, Meta, GoHighLevel, Calendly, or any other tool used in the delivery of services. We will work diligently to resolve any such issues but cannot guarantee platform uptime or policy consistency.
You agree to indemnify and hold harmless Web Pinnacles, its employees, contractors, and partners from any claims, losses, damages, or expenses (including legal fees) arising from: your breach of these Terms, your violation of any third-party rights, or any content or information you provide to us that proves to be inaccurate or unlawful.
Last Updated: June 2026. We encourage you to review these Terms periodically. If you have questions about any provision, contact us before entering into a service agreement.
If you have questions about any clause in these Terms, or wish to discuss a specific aspect of a potential service agreement, reach out before you book a call. We will always answer plainly.
Phone
+1 (334) 901-4023Address
700 North St Mary’s Street, San Antonio TX 78205
We aim to respond to all enquiries within 2 business days.
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